ITIC Americas 2026 — Exclusive

Doctors Anytime,
Anywhere in Brazil

Your travelers and policyholders deserve seamless medical access across 3,400+ cities in Brazil. Serges is the nationwide medical network that insurance and assistance companies trust to deliver fast, reliable healthcare — coast to coast.

Request a Partnership Proposal
3,400+
Cities Covered
Across Brazil
6,000+
Credentialed
Physicians
750K+
Consultations
Per Year
24/7
Coordination
Center Active
Why Partner With Us

One Network. Full National Coverage. Zero Fragmentation.

Replace dozens of local providers with a single, centralized medical network that covers every region of Brazil with consistent quality and transparent pricing.

🏥

Direct Billing Network

Eliminate reimbursement complexity. Our direct billing agreements cover hospitals, clinics, and physicians across all 26 states + Federal District.

Rapid Response Coordination

Our 24/7 coordination center ensures your travelers get connected to the nearest qualified provider within minutes, not hours.

📊

Transparent Cost Containment

Pre-negotiated rates, real-time case monitoring, and detailed reporting give you full visibility and control over medical costs in Brazil.

🌐

Multilingual Support

English and Spanish-speaking coordination staff ensure seamless communication between your team, the patient, and local providers.

📱

Digital Integration

API-ready systems for case referrals, status updates, and documentation. Integrate our network directly into your assistance platform.

🤝

Tailored SLAs

Custom service level agreements adapted to your operation's specific needs — from outpatient consultations to complex inpatient cases.

National Reach

Brazil's Most Extensive Medical Network

From major capitals to remote municipalities, your policyholders are never far from qualified medical care.

BRAZIL
26
States + Federal District
5
Macro Regions Covered
62%
Of All Brazilian Municipalities
Our Capabilities

End-to-End Medical Assistance

A complete healthcare solution for your operations in Brazil.

Outpatient Consultations

General practice and specialist appointments with fast scheduling.

Emergency & Inpatient Care

Hospital admissions and emergency management with cost pre-authorization.

Diagnostic Exams

Lab work, imaging, and specialized testing across our credentialed network.

Telemedicine

Remote consultations available 24/7 for immediate medical guidance.

Medical Evacuation Support

Ground and air ambulance coordination for critical cases.

Case Management & Reporting

Dedicated case managers with real-time updates and detailed medical reports.

Dental Network

Emergency and routine dental care through our extended provider base.

Occupational Health Programs

Corporate health exams and compliance for companies operating in Brazil.

We needed a single partner to cover all of Brazil — from Sao Paulo's hospitals to remote towns in the Amazon. Serges delivered consistent quality across every region, simplifying our entire operation.

Let's Build Your Brazil Strategy

Fill in your details and our international partnerships team will reach out within 48 hours with a tailored proposal.

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